Privacy Policy

1. Introduction

Paw Partners (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pet waste removal services.

By using our services, you consent to the practices described in this policy.

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2. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Name

• Email address

• Phone number

• Service address

• Billing address

• Payment information

• Pet-related details (number of dogs, yard conditions, gate access instructions)

B. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and tracking data

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3. How We Use Your Information

We use collected information to:

• Provide and schedule pet services

• Process payments

• Communicate regarding appointments and billing

• Send service reminders

• Send promotional emails or SMS (if opted in)

• Improve our website and customer experience

• Comply with legal obligations

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4. Payment Processing

We use third-party payment processors to securely process transactions. We do not store full credit card information on our servers. Payment providers may collect and store information in accordance with their own privacy policies.

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5. Text Messaging (SMS) & Email Marketing

If you opt in to receive text messages or marketing emails:

• Message frequency may vary

• Standard message and data rates may apply

• You may opt out at any time by replying STOP to SMS or clicking unsubscribe in emails

We do not sell or share your mobile information with third parties for marketing purposes.

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6. Sharing of Information

We do not sell your personal information.

We may share information with:

• Payment processors

• Scheduling or CRM software providers

• Marketing platforms (for ads or email campaigns)

• Service contractors (if applicable)

• Legal authorities if required by law

All third-party providers are required to safeguard your information.

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7. Cookies & Tracking Technologies

Our website may use cookies to:

• Analyze website traffic

• Improve functionality

• Deliver targeted advertisements

You may disable cookies in your browser settings, though some features may not function properly.

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8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission is 100% secure.

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9. Your Rights (Texas & U.S. Residents)

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Opt out of marketing communications

To exercise these rights, contact us at: info@pawpartnershtx.com

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10. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

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11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

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12. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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13. Contact Information

If you have questions regarding this Privacy Policy, contact:

Paw Partners

Houston, Texas

Email: info@pawpartnershtx.com